After over ten years helping residents of Eastbourne and Wealden resolve neighbour and family disputes, Hailsham based community mediation charity Mediation Plus is launching a new service to help resolve disputes in the workplace.
Supported by funding from the Big Lottery Awards4All programme, a group of the services mediators have just successfully completed their specialist training designed to enable them to help businesses and organisations of all kinds and sizes across the area. Mediation avoids the need for employers to go through lengthy and expensive grievance procedures and concentrates on building practical working relationships that can help people and the organisation going forward.
Service and Development Manager Clive Gross said "We spend a huge percentage of our lives in one kind of working environment or another. Most people would like work related conflicts resolved but sometimes they do not know how to, or they are unable to work through how to make the changes happen. Workplace mediation can resolve conflict quickly and in a safe environment. It is a completely confidential process which encourages people to talk openly and empowers those involved to own issues affecting them and avoids decisions being imposed."
Workplace mediation is now being widely used by businesses and organisations worldwide and can be equally effective in helping charitable and public sector organisations resolve disputes as well as commercial businesses. For the employer, workplace mediation can help to quickly restore healthy and positive working relationships, focus people on the future not the past and can take place at any time to try and resolve a workplace relationship issue.
Clive Gross added "This new service is a key part of our long-term aim of making mediation accessible to resolve all kinds of conflicts - not just the neighbour and intergenerational dispute services we are well known for. As a locally based charity, we are able to offer an affordable service to smaller local organisations as well as those larger employers who may already be aware of the benefits of mediation. By using Mediation Plus, they would also be helping us to sustain our community mediation service for those local residents who need it."
As part of the launch of their new service, Mediation Plus has secured a limited amount of funding to offer local charities or community groups in Eastbourne or Wealden a free dispute and conflict resolution service to help them deal with issues between staff, volunteers or trustees that may be affecting their ability to operate or deliver their services to beneficiaries. To qualify for the funded service, you must be a registered charity or constituted community group with an annual turnover of under £100,000 and referrals are subject to continued availability of funds.
If you are interested in finding out more about the new service, please visit the Mediation Plus website, phone us on 01323 442781 or send an email.